As a trusted local Friern Barnet florist, we are proud to serve both households and businesses with the freshest and most vibrant floral arrangements. Every bouquet and display is handled with care to ensure they reach you in pristine condition. Our confidence in our sourcing and delivery is reflected in our Fresh Flowers Guarantee: we promise your flowers will arrive as fresh as possible, ready to brighten any space in Friern Barnet.
Your satisfaction is our top priority, and we take every precaution to ensure flowers reach you in perfect condition. In the unlikely event that your order arrives damaged or does not meet our freshness standards, please contact us as soon as possible on the day of receipt. For the best assistance, provide details and, if possible, photographs of the issue. Once we confirm the problem, we will offer a prompt solution as outlined below.
We guarantee the freshness of our flowers for a minimum of five days from the day of delivery, provided they are cared for following our simple flower care instructions included with every order. Should you experience premature wilting or quality concerns within this freshness window, do not hesitate to reach out. We will assess the situation, and, if the issue is related to our flowers or service, we will make it right.
If your order arrives in unsatisfactory condition or does not meet our freshness guarantee, we will offer one of the following options depending on your preference and the specific issue:
Our goal is to ensure you are delighted with your Flower Delivery Friern Barnet experience, so please inform us of any problems promptly to allow us to resolve them to your satisfaction.
We value your feedback and are committed to addressing any complaints swiftly and thoroughly. If you have a concern about your flowers, delivery, or service, please contact us as soon as possible with the details of your order and the nature of your complaint. Our team will acknowledge your issue, investigate promptly, and respond with a proposed resolution within two working days. We believe in transparent dialogue and aim for a positive outcome in every case. Your trust means everything to us, and we keep all communications confidential.
Flower Delivery Friern Barnet is dedicated to serving our Friern Barnet community with high standards of quality and care. Whether delivering to homes or local businesses, we back every arrangement with our commitment to freshness, reliability, and customer satisfaction. Thank you for choosing your local florist; we look forward to delighting you with every delivery.
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