Why Choose Flowers Friern Barnet for Flower Delivery in Friern Barnet?

Our Returns, Refunds and Complaints Commitment

Fresh Flowers Guarantee in Friern Barnet

As a trusted local Friern Barnet florist, we are proud to serve both households and businesses with the freshest and most vibrant floral arrangements. Every bouquet and display is handled with care to ensure they reach you in pristine condition. Our confidence in our sourcing and delivery is reflected in our Fresh Flowers Guarantee: we promise your flowers will arrive as fresh as possible, ready to brighten any space in Friern Barnet.

Damaged-on-Arrival Policy

Your satisfaction is our top priority, and we take every precaution to ensure flowers reach you in perfect condition. In the unlikely event that your order arrives damaged or does not meet our freshness standards, please contact us as soon as possible on the day of receipt. For the best assistance, provide details and, if possible, photographs of the issue. Once we confirm the problem, we will offer a prompt solution as outlined below.

Freshness Window

We guarantee the freshness of our flowers for a minimum of five days from the day of delivery, provided they are cared for following our simple flower care instructions included with every order. Should you experience premature wilting or quality concerns within this freshness window, do not hesitate to reach out. We will assess the situation, and, if the issue is related to our flowers or service, we will make it right.

Refund and Replacement Options

If your order arrives in unsatisfactory condition or does not meet our freshness guarantee, we will offer one of the following options depending on your preference and the specific issue:

  • Replacement: We will arrange for a new bouquet to be delivered at the earliest available time and at no additional cost to you.
  • Refund: If a replacement is not suitable, we will process a full or partial refund depending on the nature of the issue and the contents of your order.

Our goal is to ensure you are delighted with your Flower Delivery Friern Barnet experience, so please inform us of any problems promptly to allow us to resolve them to your satisfaction.

Complaints Process

We value your feedback and are committed to addressing any complaints swiftly and thoroughly. If you have a concern about your flowers, delivery, or service, please contact us as soon as possible with the details of your order and the nature of your complaint. Our team will acknowledge your issue, investigate promptly, and respond with a proposed resolution within two working days. We believe in transparent dialogue and aim for a positive outcome in every case. Your trust means everything to us, and we keep all communications confidential.

Trusted Local Excellence

Flower Delivery Friern Barnet is dedicated to serving our Friern Barnet community with high standards of quality and care. Whether delivering to homes or local businesses, we back every arrangement with our commitment to freshness, reliability, and customer satisfaction. Thank you for choosing your local florist; we look forward to delighting you with every delivery.

Top Products


Get In Touch

Please fill out the form below to send us an email and we will get back to you as soon as possible.

Company name: Flower Delivery Friern Barnet
Street address:
E-mail: [email protected]
Opening Hours: Monday to Sunday, 00:00-24:00
Website: flowerdeliveryfriernbarnet.co.uk

Description: Learn about our Returns, Refunds & Complaints policy. Flower Delivery Friern Barnet guarantees fresh flowers for every order. See our damaged-on-arrival and replacement terms.

About Us | Accessibility Statement | Contact Us | Cookie Policy | Corporate Accounts | Delivery | Flower Care | Guarantees | Modern Slavery Statement | Payment | Privacy Policy | Returns And Refund | Sustainability | Terms And Conditions | Track Your Order | My Account | Order History | Returns | Blog | Sitemap

Copyright © . Flower Delivery Friern Barnet. All Rights Reserved.

Payments powered by Stripe (Pay with Visa, Mastercard, Maestro, American Express, Union Pay, PayPal)
Order Now - Same Day Delivery